In the ever-evolving world of IT service management, ITIL (Information Technology Infrastructure Library) V4 is a critical framework that helps organizations optimize their IT services and operations. The ITIL V4 framework is designed to be adaptable and flexible, addressing modern IT practices and emphasizing a holistic approach to service management. As a result, passing the ITIL V4 exam can be a significant career boost for IT professionals, demonstrating your ability to understand and apply ITIL principles effectively.